Partner Content: The delivery platform is making it easier than ever to give back
Ordering food, groceries and everyday essentials has become part of daily life for millions of people across the Middle East and North Africa. Now, those same orders are helping create a positive impact in communities across the region.
Delivery platform talabat has released its 2025 Giving Back Impact Report, revealing how customers used the app to support riders and charitable causes throughout the year. The results highlight the growing role technology can play in encouraging generosity and community support.
One of the report’s biggest milestones is the amount shared directly with delivery riders. In 2025, customers contributed more than Dhs87.1 million (€20 million) in tips across the region. Every tip made through the app was transferred directly to riders, providing an additional source of income and recognition for the essential work they do each day.
The figures also show a significant increase in charitable giving through the platform. According to the report, users donated more than Dhs26.1 million (€6.45 million) to a variety of causes through talabat’s integrated donation feature.
Supporting Causes That Matter
Through partnerships with more than 50 licensed local, regional and international NGOs, talabat has helped connect customers with trusted charitable organisations working on important initiatives.
The donations collected during 2025 supported a wide range of programmes, including food security projects, humanitarian relief efforts and community support initiatives. By making donations available directly within the app, the platform has simplified the process of contributing to causes that matter.
What makes the initiative particularly effective is its accessibility. Customers can make a contribution while completing a routine order, turning small acts of generosity into meaningful support for people in need.
A Platform for More Than Deliveries
The latest report demonstrates how talabat is expanding beyond its role as a food and grocery delivery service.
May Youssef, Senior Director of Corporate Affairs at talabat, said the company sees itself as more than a delivery platform. She explained that technology can help connect people to opportunities, support and assistance on a large scale, allowing millions of small contributions to create measurable impact across communities.
The company believes that combining convenience with charitable giving can encourage more people to participate in community-focused initiatives.
Trusted and Transparent Giving
Transparency remains a key part of the programme. All donations made through the app are directed through verified charitable partners, ensuring funds reach approved organisations and legitimate causes.
Meanwhile, the rider tipping feature continues to be a permanent part of the platform, allowing customers to directly support delivery partners whenever they place an order.
Simonida Subotic, Vice President and Managing Director of talabat UAE, said the company is proud to provide customers with a simple and trusted way to give back while supporting both riders and charitable organisations.
As digital platforms continue to evolve, talabat’s latest impact report shows how everyday actions can contribute to meaningful change. With more than Dhs87 million distributed to riders and over Dhs26 million donated to charitable causes in a single year, the initiative demonstrates the power of combining technology, convenience and community support.
FAQs
talabat users contributed over Dhs26 million to verified charitable organisations through the app, continuing its strong community impact.
More than Dhs87 million in tips was shared directly with delivery riders across the region via the platform.
Users can donate through the in-app feature, which connects them with over 50 verified NGOs working on humanitarian and community causes.
Donations support food security, emergency relief, healthcare initiatives, and broader community development programmes.
Yes, all donations are processed through licensed and verified partners to ensure transparency and proper allocation of funds.
